Terms of Use

WELCOME TO Canna City! 🌿✨

We’re excited to have you exploring our online world! These guidelines are here to ensure everyone has a seamless and enjoyable experience at https://cannacity.co.uk/. Please take a few minutes to read through. If something doesn’t sit right with you, we understand if you’d prefer to pause your visit.

1. AGREEMENT TO JOIN THE ADVENTURE 🎢

By continuing your journey with Canna City, you’re telling us you’ve read, understood, and are on board with the terms outlined here. If anything feels off, you’re free to step back for now—no hard feelings!

2. YOUR PASS TO EXPLORE 🌍

We’re granting you access to explore our site for personal, non-commercial use. Your access is non-transferable, and we ask that you follow these guidelines to keep the experience magical for everyone.

3. AGE & LOCATION REQUIREMENTS 🧙‍♂️🌍

To join the fun, you must be at least 18 years old and not a resident of the United States. If you don’t meet these criteria, unfortunately, this adventure isn’t for you right now.

4. YOUR ACCOUNT, YOUR CONTROL 🚀

Setting up an account is totally optional, but if you do, rest assured that your details will be safe with us. You’re free to manage your account and even close it whenever you like. Our Customer Support team is here to help you every step of the way.

5. PRIVACY PROTECTION 🛡️

We respect your privacy like it’s sacred. Your personal information stays within our world and is never shared with third parties. Should you want your data erased, just let us know, and we’ll take care of it.

6. RESPECTING THE COMMUNITY CODE 🤝

We ask that you enjoy your purchases for personal use only. Reselling any of our products goes against the spirit of Canna City, so let’s keep things friendly and fair.

7. STAY IN THE LOOP đź’Ś

Expect to receive updates about your orders, promotions, and new products via email. If you prefer to stay off the grid, you can opt out, but we promise not to flood your inbox.

8. NO RETURNS POLICY 🚫🔄

Due to the nature of our products, we currently do not accept returns. Once a purchase is confirmed, refunds aren’t available unless there’s an issue with your order.

9. LOST ORDERS & REPLACEMENTS ✨

If you’ve selected tracked delivery and your package goes missing, we’ll send a replacement at no cost. However, if tracking shows “delivered” and you didn’t receive it, we’ll have to trust our courier’s word.

10. POLICY UPDATES 🚪

From time to time, we may update our terms to keep things fresh. When changes happen, we encourage you to check back and stay informed. By continuing to use the site, you’re agreeing to any new terms.

11. CONTACTING US 🔥

Got a question or need assistance? Reach out to our team through Customer Support. We’re here to make sure your experience with Canna City is smooth and magical!

We hope you enjoy your time here at Canna City—where the experience is always full of wonder and excitement! 🌟